Shipping policy

At PawSupplyCo, we strive to get your pet essentials to you as quickly and safely as possible.

Shipping Areas & Fees:

• We offer free shipping within Canada for all orders.
• Orders are shipped from Québec, Canada, using trusted courier services.

Delivery Times:

• Standard delivery typically takes 7–10 business days.
• Occasionally, external factors such as holidays, weather, or customs may cause delays.

Order Processing:

• Orders are processed within 1–2 business days after payment confirmation.
• You will receive a tracking number via email once your order ships.

Packaging:

• All products are carefully packaged to prevent damage during transit.
• If your order arrives damaged, contact us immediately at support@pawsupplyco.space so we can resolve it quickly.

International Shipping:

• Currently, we focus on Canadian orders. International shipping may be available in the future. Please contact us for inquiries.

Our goal is a smooth, worry-free shopping experience so you can focus on enjoying time with your pets.